Returns, Refunds, and Store Credit


Please use the Splendies Store Contact Us form and use the subject heading "I Need to Make a Return." Please include your name, address, order number, and SKU that you wish to return.

**Please note that items marked FINAL SALE and all international shipments are not subject to returns or refunds.**

All returns are handled on a case by case basis. We will either accept your return and send you a Return Item Number or an offer for store credit or your return will not be accepted.

Any shipping fees associated with orders are non refundable. 

Returns are subject to a flat $5.00 restocking fee (this fee is per return, regardless of the number of items that you return). Store credits are not subject to this fee.

  1. Make sure to ship back your item new and in unworn condition within 30 days of receipt. Items received 30 days after receipt will not be accepted.
  2. Include a print out of your invoice along with Return Item Number.
  3. Mail item back to the return address on your package.

You will receive your refund within 30 days of your return.

 

Note: You may choose to send the item back whichever way you choose but you will only be reimbursed $3 of shipping cost (USPS First Class under 4 oz). We highly recommend sending packages back with Delivery Confirmation (no signature required) as we can not be responsible for items lost, damaged, or not confirmed as received.


*All items must be returned with tags and in new or unworn condition. Those that are deemed to be worn or damaged will be rejected during the sanitary inspection.