Returns, Refunds, and Store Credit
Please use the Splendies Store Contact Us form and use the subject heading "I Need to Make a Return." Please include your name, address, order number, and SKU that you wish to return.
**Please note that items marked FINAL SALE and all international shipments are not subject to returns or refunds.**
All returns are handled on a case by case basis. We will either accept your return and send you a Return Item Number or an offer for store credit or your return will not be accepted.
Any shipping fees associated with orders are non refundable.
Returns are subject to a flat $5.00 restocking fee (this fee is per return, regardless of the number of items that you return). Store credits are not subject to this fee.
- Make sure to ship back your item new and in unworn condition within 30 days of receipt. Items received 30 days after receipt will not be accepted.
- Include a print out of your invoice along with Return Item Number.
- Mail item back to the return address on your package.
You will receive your refund within 30 days of your return.
Note: You may choose to send the item back whichever way you choose but you will only be reimbursed $3 of shipping cost (USPS First Class under 4 oz). We highly recommend sending packages back with Delivery Confirmation (no signature required) as we can not be responsible for items lost, damaged, or not confirmed as received.
*All items must be returned with tags and in new or unworn condition. Those that are deemed to be worn or damaged will be rejected during the sanitary inspection.